GEM takes pride in its ability to cater our vastly spread clients all around India serving them with our dedicated
manpower who are specially trained to carry our maintenance and repair.
The systems can be contracted after the end of warranty period and GEM is committed to provide availability of Maintenance spares up to a period of 15 years for their systems
The Customer can benefit from these contracts in two ways which is listed below
Non-Comprehensive Annual Maintenance Contracts:
As the name suggests these type of contract only takes care of Evaluation, trouble shooting,
Repair and testing of the repaired systems
Systems are also given routine maintenance depending on the usage which may vary from Monthly to Half yearly
Customers are recommended to stock Spares which are recommended by
GEM which will reduce break down time during repairs
The spares are recommended by GEM after evaluation and after its purchase repair and testing is carried out
Non-Comprehensive Annual Maintenance Contracts:
This type of contracts covers everything from Spares to Evaluation, Trouble Shooting,
repair and testing of repaired systems
Customer in this case is at ease and do not have to worry about new purchase orders
during the time of purchase of Spares
Systems are also given routine maintenance depending on the usage which may vary from Monthly to Half yearly